07-Jun-2025
Dear Managment,
I hope this email finds you well. I am writing to express my concerns regarding the recent delivery of the Refresher Door Supervisor Course at A4Security, specifically the session I attended over the weekend at Wembley.
During the second day of the course, I encountered an issue that I believe the administration was already aware of. For example, during the training sessions, I encountered instances where derogatory remarks were directed at me, causing unnecessary discomfort. Additionally, during the physical intervention training, I successfully completed my attempts but was asked to repeat them multiple times due to errors made by my partner. Furthermore, there were occasions when I was singled out in front of the other learners, with remarks suggesting that I was unfit to work as a door supervisor. Despite these challenges, I am grateful that these issues were eventually resolved. I believe it's crucial to address such incidents to ensure a respectful and supportive learning environment for all participants. Furthermore, management needs to bear in mind that pupils are subjected to special education needs. However, upon completing the course and returning to the waiting area after a brief visit to the restroom, I encountered another issue.
Few individuals who arrived after me began arguing that they were ahead of me in the queue, despite my prior presence. Even exam invigilator knows that I finish exam first. Unfortunately my attempts to explain the sequence of events fell on deaf ears. This lack of proper queue management led to unnecessary tension and frustration.Implementing effective queue management strategies would prevent incidents like the one I experienced and ensure fairness for all learners.
I am raising these concerns not only for my own benefit but also in the hope that they will be addressed to prevent others from experiencing similar difficulties in the future. As a learner, I understand the importance of minimizing anxiety and maximizing productivity during training sessions, and I believe that addressing these issues will contribute to a more positive learning environment for all participants.
I kindly request that these concerns be brought to the attention of A4Security management for further review and consideration. Thank you for your attention to this matter, and I look forward to a prompt resolution.
Sincerely,
Adil Naveed Asim
Wembley